The Consumer Diaries is a Zambian consumer’s mouthpiece written strictly by consumers for other consumers. It contains a compilation of reviews and comparisons of consumer products and services based on reporting and results from consumers themselves. This is done in order to help People have an opportunity to rate product/service experiences that they have had, and also to investigate new products or services in order to make informed decisions. The blog consists of four pages; The first page-The Main Page, has consumer submissions on a broad range of subjects such as, but not limited to, which appliances and electronics have been more reliable, which companies offer the best services (e.g. Mobile Phone service, hotels/ restaurants, airlines/buses, automotive repair, Television programmes), and where are the best places to purchase products like electronics, appliances, clothing, food/grocery, and any other basic necessities. These submissions are from consumers – not manufacturers, merchants or service-providers. The blog, on any of its pages, does not publish outside advertising, accept free product samples, or permit the commercial use of its reviews for selling products. The blog maintains independence and impartiality so that it has no agenda other than the interests of consumers. All products or services reviewed/reported on here will have been purchased at retail and tried or tested by consumers at their own cost. Therefore, the Consumer Diaries blog is an unbiased and up-to-date source of reviews and information on a wide range of products and services from Consumers.
You are encouraged to make comments in the space provided on the submissions made; we want to know what you think. We will compile the comments (both negative and or positive)* and forward them to the product manufacturers or service providers cited. Their responses will be published on the blogs second page, the ‘Responses Page’-This is a page entirely dedicated to publishing responses and or reactions from manufacturers and services providers whose products or services have been discussed/talked about on our blog.
The blogs third page, the Consumer Education Page, is dedicated to providing information to consumers on various issues such Consumer Rights and responsibilities, processes and systems available for consumer redress in Zambia, where to get help on consumer related issues/problems, etc
The forth page; About The Consumer Diaries Blog, talks about what the blog does, how to use it and the its rules/parameters.
To make submissions, send your reviews to tendai.chiweshe@gmail.com
Please provide as much detail as you can.
Include your Name, contact details, Name of Product/Service and date of interaction with the service providers or purchase of the product.
*IMPORTANT: WE ARE FOR CONSTRUCTIVE CRITICISM! Avoid the use of foul language in your comments on any of the pages of this blog; the comments, as stated, are compiled and forwarded to the relevant people/institutions so for purposes of being taken seriously and to encourage quick redress, keep your comments as constructive as possible.
We will remove any comment that contains foul language
DISCLAIMER
Even though the Consumer Diaries blog endeavours to provide accurate and helpful information;
· It makes no guarantees with respect to the information it contains.
· It is not be responsible for the consequences of how one decides to use the information.
· It is not be liable to users for any loss or damage resulting from any errors, with regards to the use of a product/service, or other site deficiencies.
· It does NOT provide professional advice such as specific medical advice, etc. The information provided through the blog is meant to SUPPORT, not replace, the relationship that exists between the consumer and the market. The information in the here should be regarded as opinion, not fact.
· The blog will not ‘approve’ products/services. The opinions raised here will be that of the posters, not the managers of the blog. This means, the claims will not have been verified or checked by the manufacturers or sellers.
· The blog will review all submissions for relevance before they are posted here.
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